Our Return Policy lasts 30 days. We do not accept any returns or exchanges after 30 days since the day of the item was delivered. We do not accept any returns or exchanges unless the item you purchased is defective. If you have received a defective item, please contact us at info@ecotowel.com including the details and picture to proof the defective item. If the return is accepted, we will send the address to send back via email.

In the shopping cart, you will receive an Estimated Delivery Date. Please note that this is not a guaranteed delivery date for your order. Some areas may take longer due to the frequency of deliveries to the delivery zip code. Our system calculates this estimated date considering the total amount of time to process your order including: packaging, transit time to the delivery provider, and transit time to the delivery address.